Job Description

Role: Business Analyst

Location: Dallas, TX hybrid role

• Key JD requirements:
• Bachelor’s degree in Design, Computer Science, Engineering, Business Administration or related field
• Experience in airline Flight Operating Systems (FOS )
• Experience with FOS Crew and Dispatch applications
• Experience with requirements facilitation and gathering, defining acceptance criteria, and testing best practices (functional, unit, integration, regression)

• Some Key Business Analyst Job Functions:
• Strategic:
• Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals
• Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases
• Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership’s attention
• Performs continuous product discovery and offers valuable solutions that align to Product OKRs
• Day-to-day Job Functions:
• Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
• Coordinates with other Product team members to manage product dependencies and increments of value
• Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
• Benchmarking & Performance Improvements:
• Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.
• Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need
• Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
• Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security

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