Job Title: customer service representative
Location: 4343 Easton Commons, Columbus, OH 43219
Position Summary:
The Client Support Service Professional is responsible for handling incoming phone calls related to accounts. The role requires providing accurate and efficient responses to various service inquiries, while consistently meeting department performance metrics. Support areas include Cash Management products and services, Online (client website), Mobile app, and general account or financial inquiries.
Key Responsibilities:
• Respond to client inquiries about accounts, products, and services with accuracy and professionalism.
• Provide support for Cash Management products, Online platform, and Mobile app.
• Manage calls in a fast-paced, team-oriented environment.
• Adapt quickly to changes and multitask effectively to maintain service quality.
• Consistently meet or exceed key department performance metrics.
Preferred Qualifications:
• College degree OR
• Previous contact center experience
Skills and Attributes:
• Strong communication and interpersonal skills.
• Professional, career-driven mindset.
• Ability to thrive in a fast-paced financial services environment.
• Commitment to delivering world-class service.
...Insight Global's client is looking to hire a Physical Therapist for their physical therapy clinic in Lady Lake, FL. The Physical Therapist will be the main PT at this clinic location alongside a tenured PTA. They will be responsible for seeing between 8-16 clients per...
...AUM BioTech is looking for purpose-driven and self-motivated individuals who can participate in our scientific exhibit sessions and assist us with our upcoming scientific conference - IMMUNOLOGY 2025 . Successful candidates should have a strong scientific background,...
...Collaborate with the sales team to identify and grow opportunities within the territory. Requirements: Experience required for entry level: Either a bachelor's degree with no experience or no bachelors degree with prior sales experience Proven experience as an...
Creative Director Founding Team Member About Us Helios is building the AI-native OS for government interaction. Our first product, Proxi, is already redefining how policymakers, lobbyists, Fortune 500s, and public servants navigate power. We're automating the workflows...
...for assisting in all aspects of warehouse operations, which include but are not limited to; receiving incoming deliveries, loading and unloading of products and containers for storage and/or shipping, keeping inventory and maintaining warehouse safety, cleanliness and...