Job Description

Client Service Representative

Our client, a financial institution, is looking to hire a contract to hire Client Service Representative for their busy call center. This position is a phone-based position with heavy interaction with clients. This role requires solid customer service experience, interest in working in a financial/investment environment, strong attention to detail, organizational and multi-tasking skills, and the ability to manage a variety of responsibilities. This position will be 100% remote.

Compensation: $17 per hour*

*rate listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

If you are interested and meet the qualifications below, apply with your resume for more information!

Responsibilities:

• Taking inbound phone calls from potential and existing clients
• Processing transactions, researching account issues, answering account related questions
• Documenting all information in system
• Perform additional duties/projects as needed

Qualifications:

• 0-1 years of experience required (financial internship/co-op experience highly preferred) in a financial/banking environment is necessary
• Must be proficient in Microsoft Office
• Detail-oriented, organized, excellent communication skills both verbal and written
• Must be driven, organized, self-starter and have strong analytical skills
• Tactful, adaptable, dependable, coachable; able to take direction and follow instructions
• Ability to work independently and manage a remote workflow environment

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupations or positions.

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