Job Description

Job Title: Sales Operations Specialist

Location: Arlington, VA (Hybrid Format, Metro Accessible)

Industry: Professional Association

Pay: $65,000-70,000 depending on experience

Background Check: Required upon offer

About Our Client:

Addison Group is working with a well-respected organization in the corporate governance space, dedicated to supporting board members and executives through thought leadership and educational content. They are looking for a Sales Operations Specialist to support the team in overseeing the sales technology systems, improving operational workflows, and guaranteeing smooth performance across multiple sales platforms.

Job Description:

The Sales Operations Specialist will serve as a key partner in overseeing the sales technology ecosystem, streamlining operational processes, and ensuring smooth functionality across various sales tools. This role demands a highly organized and technically proficient individual with strong skills in diagnosing and resolving sales system issues, compiling and analyzing data, and preparing reports to guide critical business strategies.

Key Responsibilities:

• Platform Oversight: Manage and optimize all sales technology platforms (CRM systems, CMMP, reporting tools) utilized by the team.
• Process Troubleshooting: Diagnose and resolve operational and system issues impacting sales performance and productivity.
• Data Aggregation and Analysis: Collect and interpret sales data from various sources to deliver actionable insights that drive team performance.
• System Administration: Manage daily operations of the membership portal, ensuring data quality, proper system configurations, and a seamless onboarding process for new members.
• Campaign Execution: Assist in the deployment of marketing initiatives, sales outreach efforts, and engagement activities through CRM and marketing platforms.
• Prospecting and Pre-Sales Activities: Support early sales efforts including lead generation, qualification, and database maintenance.
• Post-Sales Follow-Up: Assist with post-call activities to ensure smooth handoff and communication across teams.
• Pipeline Monitoring: Help track and maintain pipeline activity for assigned sales reps, ensuring comprehensive reporting on forecasting, conversion rates, and sales stages, in collaboration with Coordinators.
• Credentialing Support: Coordinate closely with BDT Sales Analysts to leverage sales opportunities linked to director credentialing and certification renewals.

Qualifications:

• Experience: 3+ years of Sales Operations, Enablement, and/or Process Management
• Technical Skills: Proficiency in Microsoft Office Suite (Excel), CRM Platforms (Ideally Salesforce), Data Visualization Tools (Tableau, Power BI)
• Preferred Background: Experience within the corporate governance space.
• Soft Skills: Customer-service mindset, proactive, adaptable
• Bachelor's degree required

Perks:

• Hybrid work model with a brand-new office in Rosslyn, VA
• Opportunity to work with corporate leaders and governance experts
• Competitive benefits package, including health, retirement, and wellness programs

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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