Service Coordinator Job at Staffing Solutions Enterprises, Brecksville, OH

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  • Staffing Solutions Enterprises
  • Brecksville, OH

Job Description

Are you passionate about delivering excellent customer service and solving problems with care and accuracy? We are excited to partner with a local company to identify a passionate Service Coordinator to join their team!

  • On-site | Brecksville, OH
  • $20/hr-$23/hr

In this role, you’ll be the voice of our client—helping customers with their orders, answering questions about products, and providing solutions with empathy and efficiency. If you thrive in a fast-paced environment, are detail-oriented, and enjoy being part of a supportive team, we’d love to hear from you!

What You’ll Do

  • Be a helpful and positive point of contact for customer inquiries via phone and email.
  • Enter a high volume of purchase orders into their ERP system (Microsoft Dynamics), ensuring all details—product, pricing, shipping—are accurate.
  • Research and troubleshoot product-related questions using internal resources and product documentation.
  • Process new customer setups, coordinate tax forms, and support accounting with accurate data.
  • Handle returns, complaints, and product concerns with professionalism and a problem-solving mindset.

What You Bring

  • Strong communication and active listening skills.
  • A passion for helping others and a customer-first attitude.
  • Excellent attention to detail and accuracy in data entry.
  • Comfort using Microsoft Office tools and navigating web-based resources.
  • Prior experience with ERP systems (especially Microsoft Dynamics) is a strong plus.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a customer service role outside of the restaurant or retail industry.
  • Proficiency with computers, including Microsoft Outlook, Word, and web-based tools.
  • Self-starter with a strong work ethic and a team-player mentality.

Why Join Us?

With our client, you’ll be part of a mission-driven company that values teamwork, integrity, and continuous improvement. As a 100% on-site role in Brecksville, OH, you’ll work alongside a committed and friendly team who take pride in making a difference for customers every day.

Ready to apply or learn more?

Join us and bring your customer service skills to a company that values quality, care, and community. Apply or send your resume to ariehl@staffsol.com

Job Tags

Local area,

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