THE POSITION: ASSISTANT GENERAL MANAGER
Catch Hospitality Group is an active environment that requires active thinking. Where active feedback is the culture, and where the team actively pushes forward the definition of “great”. Today’s ceiling is tomorrow’s floor.
THE DAY-TO-DAY:
The AGM is laser focused and highly passionate about the daily restaurant operations, scheduling, floor plans, hiring/coaching staff, inventory control, health & safety standards, etc.
The AGM effortlessly leads with extreme hospitality. They inspire the team through constant real time coaching on the floor, active feedback, and mentorship to achieve and maintain high standards. This person must be endlessly motivated and inspired to impact the employee experience and the guest experience day in and day out.
EXPERIENCE REQUIREMENTS:
Fine Dining Experience required.
Must have senior level management experience in within a high-growth brand at a relevant hospitality company for a minimum of 5 years, a minimum of 2 years of experience as Assistant General Manager overseeing revenue levels of $15M or more.
Forbes knowledge or training preferred.
Must be available to work varied shifts, including weekends and holidays (AGMs can expect to work Sundays and Mondays regularly)
Leadership Principles:
Spark Plug: That person in the room you feel compelled to meet. Lighting in a bottle.. This person thrives in a dynamic, fast-paced environment.
Relentlessly Kind: Kindness is as natural as breathing air. This person can’t help but make others feel genuinely appreciated, seen, and heard in their presence. Passionate & high integrity leader.
Active Listener & Effective Communicator: This person welcomes candor. While in conversation, this person puts their phone away to be present. They are thoughtful when they speak & can effectively communicate with all levels of staff.
Head Coach: Knows the players, knows how to motivate them, how to challenge them, how to inspire them to level up. Plays to win. Has a bias for the importance of talent and training, and is able to build meaningful relationships grounded in trust with a diverse team.
Talent Scout: This person has the ability to identify humans and help them shine.
Non-Negotiable Standards: Bespoke eye for detail. E V E R Y detail counts. Relentless focus on improvement and raising the bar. Balances inspiration and accountability.
Opportunist & Executor: Best is never enough, it’s tomorrow’s 2nd place. This person has the intellectual horsepower/problem solving ability to identify issues & implement change before the next shift. Balances scrappiness with finesse. Leans in harder when times are good.
Humility Endurance Factor: This person has the humility of a pro baller committing to go back to college to play for the next 4 years. Every day is the 1st day. This person has the patience & adaptability to be an active student again despite having already gone pro.
Insatiable Appetite to Learn & Grow: If you’re comfortable, you’re not growing. Learning means living in the state of slight discomfort & this person thrives on that edge. Eager to take on new challenges with open-mindedness, respecting team, peers, and leaders. Can think high and low.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws.
EOE
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